Privacy Policy

This Privacy Policy explains how Kiva DesignWorks (“we”, “us”), a design and manufacturing studio in Hollywood, Alabama, collects, uses, and protects information when you visit kivadesignworks.com or contact us about a project.

Information we collect

We collect information you choose to send us directly:

• Project inquiries — when you use our contact form or email us, we receive your name, email address, phone number (if you provide one), and the details of your message.
• Basic technical data — like most websites, our hosting provider keeps standard server logs (such as IP address, browser type, and pages requested) to operate and secure the site.

We do not offer public customer accounts on this website, we do not process payments through it, and we do not run advertising or analytics trackers on it.

How we use information

We use your information to respond to your inquiry, prepare estimates and proposals, plan and deliver the work you ask us about, and keep records of our correspondence. We do not use your information for automated marketing lists without your consent.

Sharing

We do not sell your personal information. Contact-form submissions are delivered to us by email, so they pass through our website hosting and email service providers under those providers’ confidentiality and security obligations. We may also disclose information if required by law.

Data retention

We keep project inquiries and correspondence for as long as needed to respond, deliver the related work, and meet our business and legal record-keeping obligations.

Your rights

Depending on your location, you may have rights to access, correct, or delete personal information we hold about you. To make a request, contact us using the details below and we will respond promptly.

Children

We build for playgrounds — but this website is intended for adults arranging commercial projects. It is not directed to children, and we do not knowingly collect personal information from children under 13.

Third-party services

Our pages load fonts from Google Fonts, which means your browser requests those files from Google’s servers when the page loads. See our Cookie Policy for how this site uses (and mostly doesn’t use) cookies and browser storage.

Changes

We may update this policy from time to time; the effective date above always reflects the current version.

Contact

Questions about this policy? Email us at josh.green@kivadesignworks.com or use the contact form. This site is operated by Kiva DesignWorks, Hollywood, Alabama.